I have forgotten my password, how do I retrieve it?

If you have forgotten your password then try to login to your account with a wrong password. You will get a notice that says “The password is wrong. ” and there will be a box at the bottom of the screen that looks like this:

requestpassword1.png

Click on the link to create a new password and enter your email address as well as the shown captcha:

requestpassword2.png

If you enter the wrong email address you will get the following error:

requestpassword3.png

Just go back to the login page and try to request a password again and this time make sure you typed in the email address correct. You will then be emailed a new password which you can use to play.

Important: You must also activate the new password before it will work by clicking the activation link in the new password email you receive:

requestpassword5.png

 

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